Last updated: 12/22/2025
Tooltrace offers subscription-based services. Please review this Refund Policy carefully before making a purchase.
This Refund Policy applies to purchases made through the Tooltrace website and web application.
If you are an individual consumer located in the European Economic Area (EEA), you have the right to withdraw from your initial purchase within 14 days of the transaction date, without providing a reason, in accordance with applicable consumer protection laws.
Refunds are available only for the first purchase of a Tooltrace subscription.
Subscription renewals and subsequent billing cycles are not eligible for refunds.
To request a refund, please contact us at info@tooltrace.io within 14 days of your initial purchase.
Once your request is received and approved, the refund will be processed by Polar.sh, our payment provider, using the original payment method.
If you cancel your subscription, you will continue to have access to Tooltrace until the end of your current billing period. No additional charges will be made after cancellation.
All payments, refunds, and subscription management for Tooltrace are handled securely by Polar.sh in accordance with their consumer and payment processing terms.
If you have any questions about this Refund Policy, please contact us at info@tooltrace.io.
For information on how we collect and process personal data, please review our Privacy Policy.
